The Controls Technician’s role is to provide leadership in PM capability, WO completion, breakdown elimination, and technical support for delivering the team’s operational targets such as safety, quality and efficiency results. The Controls TR will have a focus on WOs and issues related to controls, instrumentation, or electrical systems; but will be expected to support mechanical WOs and issues as needed. This role must proactively identify and action risks to safety, food safety, quality and production losses. Must also lead and coach root cause problem solving with the Make and Pack Technicians on team, effectively communicate priorities, and escalate issues within their area and across shifts. The controls TR will also take technical direction from the controls leader to assist them in execution of controls specific support work.
Technical Resources have thorough understanding and mastery of Manufacturing Reliability Fundamentals such as Integrated Work Systems (IWS) and the Factory Operating System (FMOS/Daily Direction Setting DDS). This role will support the development and execution of Clean, Inspect, Lubricate (CIL), Center Line (CL) and Defect Management for their assigned area in Make or Pack. The Technical Resource is responsible for maintaining standard running conditions of operating equipment in their area plus the repair or replacement of failed components, the ability to troubleshoot unknown equipment issues, and recommend adjustments to center lines.
Responsibilities
Principal Accountabilities
- Rotate on shift with assigned operating team
- Lead and support the culture development, 5 Principles and Engagement
- Coach safety standards, tools and techniques
- Identify, evaluate and eliminate safety risks using behavior based safety program and near miss reporting
- Perform mechanical and electrical preventative maintenance on various manufacturing equipment, PLCs, control networks, instrumentation, drives/servos, and electrical system
- Complete work orders as assigned and proactively look at work orders to complete as time permits
- Document preventative maintenance and work orders using SAP
- Troubleshoot and repair routine and advanced electrical issues, and mechanical issues as needed to support other TRs
- Conduct equipment breakdown analysis
- Participate and sometimes lead Focused Improvement Teams to eliminate losses within functional area
- Develop/train Make and Pack Technicians to: grow functional/technical skills, learn troubleshooting and repair skills to operate equipment more efficiently, understand Autonomous Maintenance activities
- Train other TRs on shift in areas of controls to grow their capability
- Drive delivery at or above target of following metrics: TRS, production reliability, stops reduction, mean time between failure, defects found and fixed, work order/PM completion rate
- Uses IWS tools to achieve zero losses, ensure follow up to outages and root cause identification
- Provide technical support to eliminate line top losses and team’s equipment ownership improvements
- 90% of time on production floor working with technicians to deliver results, assisting in equipment setup and changeover
- Flow to work as needed to meet the business need
- Achieve and maintain a high level of technical competency.
- The ability to handle multiple priorities and complexity
Key Functional Skills & Knowledge
- Understand and adhere to LOTO, confined space, and all other plant safety/GMP requirements
- Strong operational knowledge of manufacturing processes & equipment
- Mastery of technical skills and equipment within main area of responsibility
- Effective written and oral communication
- Ability to teach and develop TRs and operators
- Advanced computer skills to include Word, Excel, Outlook Email, SAP, Internet
- Proficiency in WOs, PMs, and maintenance activities of a manufacturing plant
- Advanced electrical, controls, instrumentation, and mechanical skills
- Advanced understanding of electrical, hydraulic, pneumatic, and mechanical schematics/diagrams
- Ability to use EPDM software to find and use electrical drawings in troubleshooting
- Strong troubleshooting and problems solving skills
- Proven ability to analyze data, determine root cause, and eliminate losses using IWS tools
- Demonstrated ability to develop self and continue to learn/grow
Critical Leadership Capabilities
- Delivers Consistent Results
- Creates Collaborative Relationships
Key Supporting Competencies
- Functional/Technical Skills
- Integrity and Trust
- Planning
- Peer Relationships
- Drive for Results
- Action Oriented
- Problem Solving
- Managing and Measuring Work
Qualifications
Minimum Qualifications
- 3+ years of experience in maintenance/reliability or equivalent
- Advanced controls and electrical skills
- High school diploma or GED
- Working knowledge of Good Manufacturing Practices
- Ability to convey communications clearly and concisely
- Understanding of major functions within the plant and the ability to work directly with all levels and functions
- Able to deal with ambiguity effectively
- Successful completion of a drug and background screen
- Ability to work rotating shifts under stressful conditions such as heat, cold, heights, and/or confined spaces
- Have full mobility with the ability to climb ladders and stairs
- Ability to lift 50 lbs.
Preferred Qualifications
- 5+ years of in maintenance
- Previous maintenance/TR experience at NEA factory
- Technical degree in industrial electrical/controls or related degree
- 3 to 5 years of experience in a TPM/technical, manufacturing environment
- Demonstrated experience working in quality and safety.
- Functional knowledge and understanding of HACCP concepts
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